Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data at DorenaPath.
Information We Collect
At DorenaPath, we collect various types of information to provide you with exceptional floristry education and career development services. Understanding what we collect helps you make informed decisions about sharing your personal information.
Personal Information
Name, email address, phone number, postal address, and other contact details you provide when registering for courses or contacting us.
Educational Data
Course enrollment records, progress tracking, assessment results, certifications earned, and learning preferences to personalize your experience.
Technical Information
IP address, browser type, device information, operating system, and website usage patterns collected through cookies and analytics tools.
We also collect information about your interactions with our platform, including pages visited, time spent on content, and features used. This helps us understand how our students engage with our materials and improve the learning experience.
How We Use Your Information
Your information serves multiple purposes in delivering quality floristry education and supporting your career development journey. We believe in transparency about how your data enhances your learning experience.
- Providing access to floristry courses, workshops, and educational materials tailored to your skill level
- Processing course enrollments, tracking your progress, and issuing certificates upon completion
- Communicating important updates about courses, schedules, and new program offerings
- Offering personalized learning recommendations based on your interests and progress
- Providing technical support and responding to your inquiries about courses or platform issues
- Improving our educational content and platform functionality through usage analytics
- Sending newsletters and promotional materials about advanced floristry techniques and industry trends
Educational Purpose Focus
All data processing activities center on educational excellence. We use your information to create personalized learning paths, suggest relevant courses, and ensure you receive the most effective floristry training possible.
Data Sharing and Third Parties
We carefully limit data sharing to trusted partners who help us deliver exceptional floristry education. Your personal information is never sold or shared for marketing purposes outside our educational mission.
- Educational technology partners who provide learning management systems and course delivery platforms
- Payment processors for secure handling of course fees and subscription payments
- Email service providers for delivering course communications and educational newsletters
- Analytics services to understand platform usage and improve learning experiences
- Certification bodies for validating and issuing floristry qualifications
- Technical support providers who help maintain platform security and functionality
All third-party partners must meet strict data protection standards and are contractually bound to protect your information. We regularly review these partnerships to ensure continued compliance with privacy regulations.
Your Privacy Rights
You have significant control over your personal information and how we use it. These rights ensure you maintain ownership of your data while benefiting from our educational services.
Access and Control
You can request a complete copy of your personal information, update inaccurate details, or restrict certain processing activities. We respond to all privacy requests within 30 days.
- Access your personal data and receive copies of information we hold about you
- Correct inaccurate or incomplete information in your student profile
- Request deletion of your personal data, subject to educational record retention requirements
- Restrict processing activities while we investigate concerns about data accuracy
- Object to marketing communications while maintaining access to essential course communications
- Receive your data in portable format for transfer to other educational platforms
- Withdraw consent for optional data processing activities without affecting core educational services
Data Security Measures
Protecting your personal information is fundamental to our operations. We implement comprehensive security measures that reflect industry best practices and evolving cyber security threats.
Our technical safeguards include encrypted data transmission, secure server infrastructure, regular security audits, and restricted access controls. Only authorized personnel who need access to perform their educational support roles can view your information.
Technical Safeguards
SSL encryption, firewalls, intrusion detection systems, and regular security patches protect against unauthorized access and data breaches.
Administrative Controls
Staff training, access management, incident response procedures, and regular policy updates ensure human elements of security remain strong.
Physical Security
Secure data centers, controlled facility access, environmental monitoring, and backup systems protect against physical threats to your information.
Data Retention and Deletion
We maintain your information only as long as necessary to provide educational services and comply with legal obligations. Different types of data have varying retention periods based on their purpose and regulatory requirements.
- Student enrollment records maintained for seven years to support certificate verification and academic transcripts
- Course progress and assessment data retained for three years to enable continued learning path recommendations
- Communication preferences and marketing data deleted within one year of account deactivation
- Technical logs and analytics data anonymized and deleted after two years
- Financial transaction records kept for seven years to comply with accounting and tax regulations
- Support ticket history maintained for two years to improve service quality and resolve recurring issues
When retention periods expire, we securely delete or anonymize your information using industry-standard data destruction methods. You can request earlier deletion for most data types, though some educational records may need to be maintained for certificate verification purposes.
International Data Transfers
Some of our educational technology partners and service providers operate internationally. When your information is transferred outside Azerbaijan, we ensure it receives equivalent protection through appropriate safeguards.
Transfer Protections
We use standard contractual clauses, adequacy decisions, and binding corporate rules to protect your information during international transfers. These mechanisms ensure your privacy rights remain protected regardless of data location.
Before engaging any international service provider, we assess their data protection capabilities and establish contractual protections that meet or exceed local privacy requirements. You can request information about specific international transfers affecting your data.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your learning experience and understand how students interact with our educational content. These tools help us personalize your experience and improve our services.
- Essential cookies that enable core platform functionality like login sessions and course access
- Performance cookies that help us understand which features students use most frequently
- Functional cookies that remember your preferences and customize your learning interface
- Analytics cookies that provide insights into learning patterns and content effectiveness
You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality. We provide clear information about cookie purposes and obtain consent where required by applicable privacy laws.
Updates to This Privacy Policy
We regularly review and update this privacy policy to reflect changes in our services, technology, and applicable privacy regulations. Significant changes will be communicated through multiple channels to ensure you remain informed.
When we make material changes that affect how we collect, use, or share your information, we'll notify you via email and display prominent notices on our platform. For minor updates that don't substantially change your privacy rights, we'll update the effective date and post the revised policy.
We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after policy updates indicates acceptance of the revised terms.